Redefining Front-Desk Operations Powered by AI
We have been the EXPERTS in boosting reception & admin tasks for years. Now, we are taking a leap to revolutionise front-desk tasks with AI Voice Assistants, and Check-in Kiosks. Get ready to maximise customer satisfaction!
- AI-Powered Reception
- Seamless Operations
- Industry-Focused Solutions
- Expert-Driven Approach
Enhance Efficiency
AI Voice Assistants can handle inquiries 24/7. The result is reduced wait times and improved customer/patient satisfaction.
Simplify Operations
Smart kiosks can streamline check-ins and scheduling. It boosts accuracy and minimises admin workload.
Deliver Customisation
Tailored AI solutions for different industries and requirements. Our services are reliable & seamless.
Leverage Expertise
Built on years of virtual assistant experience. We understand front-end challenges and how to solve them.
TechnoSmart was born out of a clear need. we recognised a recurring frustration across many service-driven industries—front desk teams overwhelmed by repetitive, time-consuming calls and enquiries. From appointment confirmations to common FAQs, these tasks drain valuable resources, leaving less time for meaningful customer engagement and business growth. Our clients in healthcare, real estate, and recruitment were overwhelmed with front-desk admin tasks, leading to delays and missed opportunities. With years of experience in virtual assistance, our founder saw an opportunity to create something smarter. We set out to build AI-powered reception tools that reduce manual workload, improve customer satisfaction, and keep operations running smoothly—day and night.
We’re deeply passionate about bringing cutting-edge AI technology to the Australian digital market. Our mission is to empower businesses with smart, cost-effective solutions that simplify operations without compromising service quality. From AI voice assistants to intuitive kiosks, everything we build is designed to help industries move forward faster, smarter, and with a personal touch.
Our founder has years of experience providing virtual assistant services to healthcare, real estate, and recruitment businesses. By combining the power of intelligent voice automation with industry-specific knowledge, TechnoSmart helps businesses—starting with healthcare providers, recruitment agencies, real estate agencies—streamline their front desk operations, enhance customer experience, and refocus their teams on what matters most: growing their business.
After witnessing businesses' challenges in managing front-end admin tasks, we decided to develop a smarter solution. With a deep understanding of customer service and administrative needs, we’ve combined expertise with AI technology to create reliable and cost-effective reception solutions.
Executive Team
With a deep understanding of business operations and a keen eye for opportunity, our founder brings the vision and leadership that fuel TechnoSmart’s direction and strategy.
Troy brings extensive experience in consultation, program & project management and compliance activities. He has worked across the public and private sectors in Australia. As a CIO, he will drive strategic development and implementation as well as new initiatives for the business to ensure solutions are delivered with precision.
Advisory Board
Animesh has worked on large-scale enterprise solutions, specialising in corporate risk management, incident risk management, and compliance. He strengthens governance and strategic development, ensuring long-term sustainability and resilience.
Shaishav offers strong expertise in funding, investment, and finance to support sustainable growth. He provides guidance about how to align financial strategies with the company’s vision.
Prakash brings deep knowledge in product development, quality assurance, and data analysis. He provides valuable technical direction, using experience from the private and public sectors.
Technical Team
Nandini oversees multiple projects, aligning with priorities, and ensuring each project meets its timeline, quality, and budget compliance.
Ajay has expertise in cloud infrastructure and services like AWS, building systems that are secure, scalable, and efficient. He plays a key role in ensuring technology operations remain dependable and ready for future growth.
Sumit combines front-end and back-end experience to develop robust, seamless applications. He focuses on creating scalable, user-friendly solutions that turn complex requirements into practical digital experiences.
Hil develops advanced AI and machine learning solutions, specialising in NLP and automation. He creates intelligent technologies tailored to the client's needs.
Om ensures product quality through thorough testing and attention to detail, making sure each deliverable meets high standards of reliability and performance.
Our Backbone of Operations
Vaibhavi is the backbone of our daily activities, ensuring smooth coordination between teams, resources, and client services.
Mamatha strengthens business operations through client relations, finance, and administration. She serves as a conduit between teams and customers, ensuring smooth communication and dependable support across all activities.
Joy is experienced in the healthcare and retail sectors, skilled at introducing services to new clients and building relationships. He expands the company’s reach and market presence.